Holiday & Company Break Support Hours

At Trust & Will, we routinely make sure our team can spend time with their families and loved ones.  

Below is an overview of days we are closed and days where our Member Support team is providing limited support hours. 


Below are the days our entire Trust & Will team is off and no support coverage is available. We do not have live coverage these days, but our chatbot can assist with questions and a member of our team will get back to you as soon as possible once our team is available again. 

  • Martin Luther King Jr Day (Mon, Jan 16)
  • President's Day (Mon, Feb 20)
  • Memorial Day (Mon, May 29)
  • Juneteenth (Mon, June 19)
  • Independence Day (Tue, Jul 4)
  • Labor Day (Mon, Sept 4)
  • Indigenous People's Day/Columbus Day (Mon, Oct 9)
  • Thanksgiving (Thurs, Nov 23 - Sun, Nov 26)
  • Christmas (Mon, Dec 25)

Company breaks:

Below are our company breaks where our Member Support team provides limited support for members in all channels. For breaks, our Member Support team is available from 8 am to 1 pm PT via chat, phone, and email. 

  • Spring break (Mon, Apr 10 - Wed, Apr 12)
  • Summer break (Mon, July 3 and Wed, July 5)
  • Fall break (Mon, Nov 20 - Wed, Nov 22)
  • Winter break (Mon, Dec 26 - Friday, Dec 30)
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