What is your refund policy?

We make it easy to try out the process, and make sure Trust & Will is right for you before you purchase. You can create an account, enter all information, and see previews of your completed documents before payment information is required. If you have any questions, please reach out before you purchase.

We want you to be 100% satisfied with your documents and your overall experience. If you feel that you are unsatisfied with your completed documents, please contact us to request a refund within 30 days of your purchase.

Attorney Support Refund Policy: Attorney Support is non-refundable after 7 days of purchase OR after a meeting with your attorney has taken place.

To request a refund, please email us at support@trustandwill.com, with the following information:

  • Your name
  • Email address
  • Date of purchase
  • Receipt number
  • What were you not satisfied with?


Please allow for up to 5 business days for a response.

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